الشروط والأحكام القياسية للبيع

Refund, Cancellation, and Return Policy

Compensation and Refund Policy

Your satisfaction is our priority, with a 100% Customer Satisfaction Guarantee for every flower arrangement and gift we deliver to your beloved ones! If, for any reason, you are not satisfied with the arrangement we delivered, we will provide a replacement as soon as possible. If you do not require a replacement, you may be eligible for a partial refund in the form of Raqa Rose credit, which will be available for use for up to 12 months. You may also be offered compensation.

For any issues regarding your order, please contact Raqa Rose Customer Care Centre within 48 hours of delivery, and we will offer you multiple solutions. Our team may ask you to send a picture of the received items to better understand the issue and find the best solution for you. We guarantee your order will be delivered on time! If your order is delayed by more than 4 hours after the end of your timeslot, please contact Raqa Rose customer service, and they will assist you accordingly. This policy will not apply to orders delayed for reasons outside of our control.

In case the recipient information provided by you was incorrect, Raqa Rose will not be held responsible for any refund and/or compensation arising from delays or deliveries to the wrong person or address. Raqa Rose shall not be responsible for the refusal of the recipient to receive a gift/arrangement.

When a bank refund is applied, such refunds will be done only through the original mode of payment of the credit or debit cards used in placing orders through the online payment gateway on Raqa Rose Platforms. We will do our best to process your refund promptly. However, when the bank is involved, this cannot be controlled by Raqa Rose. Any Raqa Rose credit refunds or compensation will take up to 72 hours to show in your Raqa Rose wallet.

Cancellation Policy

If an order is cancelled 24 hours before the start of the delivery slot or if the recipient is refusing the order prior to receiving the location of delivery (before delivery and preparation of the order), we will do our best to process your cancellation request, which might be eligible for a 100% refund.

However, the moment we receive your request, our team starts to prepare and coordinate the best quality gifts and flowers for you. It is sometimes very difficult to complete cancellation requests, due to the fact that our network spans throughout the country and that upon receiving your request, we start preparing for your order to ensure it is delivered on time. Therefore, it is very difficult to stop or cancel a delivery attempt or placed order for orders already under preparation.

Please note that all edible and branded items are excluded, as these are prepared more than 24 hours before the time slot.

Cancellation of Order by Raqa Rose

In certain rare circumstances, Raqa Rose may have to cancel your order. In this case, you will be eligible for a full bank or Raqa Rose credit refund based on Raqa Rose's discretion. Such cases might include inability to confirm or deliver your order, the recipient's address being outside our delivery zone, in the rare scenario where the product is unavailable, or for any reason we are unable to process your order and could not find you a suitable replacement after contacting you.

We will be sorry to cancel your order with no refund in cases where we have completely prepared your order and we are unsuccessful in reaching you or the recipient in a timely manner, or we have attempted to make delivery more than 3 times within 48 hours.

Rescheduling Orders

We understand that, in some circumstances, you might request your order to be rescheduled, and we will do our best to accommodate your request. In cases where your order has not been prepared yet, you will be able to reschedule the order for up to a maximum of 10 days. Otherwise, you will be able to reschedule your order for not more than 48 hours later so that we can guarantee that the best quality products are delivered. Please note that all edible and branded items are excluded from this rescheduling option.

Return Policy

If you are dissatisfied with our product quality and wish to return the delivered items, please contact our customer care team through our platforms to schedule a pick-up within 48 hours of delivery.

Depending on the country in which the products were delivered, you will have up to 48 hours to return the product(s). Raqa Rose's return policy will be in line with the applicable laws of the country.

Please make sure that the items received are unopened, unworn, unused, and in the original packaging with the tags still attached. We do not currently offer exchanges; however, we do offer full refunds on eligible returns where the received product is damaged upon delivery.

We offer a 1-day return policy for jewelry and items that have been in contact with skin and perfume, which should be in their original, sealed condition.

After Raqa Rose receives the request and checks the quality of the product to be returned, you will receive an email confirming if your return request was approved and how long it will take to receive the refund.

Please note that the following items are excluded from this return policy: flowers, underwear, beauty products, grooming items, earrings, candles, software, video games, fresh produce, custom orders, and all edible items.

Terms and Conditions

These terms (as well as all documents referred to herein) specify the Terms and Conditions (the “Terms”) that will apply when an order (‘Order’) is placed for the products (the “Products”) referred to on the Raqa Rose (‘Raqa Rose’, ‘Our’, ‘us’, ‘we’) website or mobile application(s) (iPhone or Android) (the “Platforms”). Please read these terms carefully before ordering any of our Products.

If you have any questions concerning these Terms, please contact us before placing any Order. If you do not agree to these Terms, then you may not use the Platforms.

Raqa Rose reserves the right to modify these Terms from time to time, at its sole discretion, without prior notice. You agree that each visit you make to the Platforms shall be subject to the then-current Terms and Conditions and Privacy Policy, if applicable, and continued use of the Platforms following modifications of these Terms confirms that you have read, accepted, and agreed to be bound by such modifications.

If you do not accept the notified changes, you may continue to use the Platforms and the Service in accordance with the existing terms, but certain new features may not be available to you.

In the event you are a consumer, your legal rights will apply in addition to these Terms but will not replace them, unless there is a contradiction, and the consumer rights are mandatory. In that case, the consumer rights will prevail and apply.

In all the countries in which we operate, and in addition to consumer rights, all laws and regulations relating to e-commerce and electronic transactions, as well as any specific laws in our industry issued by any governmental authority, shall together with these Terms be applicable, unless a contradiction arises between these Terms and any mandatory law or regulation. In such a case, the mandatory law or regulation will prevail and apply.

By setting up a Raqa Rose Account, you confirm your acknowledgment and acceptance of these Terms.

You must be 18 or over to accept these terms and use the platforms or its related services.

These terms also apply to all merchanting channels of the company and its affiliates, including, but not limited to, the internet, telephone, catalog, radio, television, mobile devices, social media, and participating retail stores. By accessing any of the company merchandising channels and any areas of the service, you agree to be legally bound and abide by these terms. Please be aware that these terms contain a class action waiver that waives your right to a court hearing.

WHO WE ARE AND WHAT THIS AGREEMENT DOES

If you placed the Order in respect of Products to be delivered in the Kingdom of Saudi Arabia, then this contract shall be between you and Raqa Rose Trading Company incorporated in KSA with commercial registration number 451015387297.

YOUR ACCOUNT

To become a user on the Platforms of Raqa Rose, it is required that you undertake to comply with the provisions of these Terms. By creating an account or ordering a Product using this system, you also agree to be bound by these Terms of Raqa Rose.

You are responsible for making all arrangements necessary for you to have access to the Platforms. You are also responsible for ensuring that all persons who access the Platforms are aware of these Terms and that they comply with them. By viewing, using, accessing, browsing, or submitting any content or material on the Platforms, you agree to these Terms as a binding legal agreement between you and Raqa Rose, without limitation or qualification. The term "you" or "You" shall refer to you and/or any person or entity, who views, uses, accesses, browses, or submits any content or material to the Platform, as well as you and/or any person who performs an actual order from your account by using the Platforms. Therefore, it is acknowledged and understood that you shall be responsible for the security of all credentials of your account including password and that you shall be responsible for paying for any Order placed from your account.

YOUR ORDER

Once you have selected your Order from our Products, you will be given the opportunity to submit your Order by clicking on the "Checkout" button.

Please note it is important that you verify the accuracy of the information that you enter and correct any errors before clicking on the "Checkout" button since once you click on this input, errors cannot be corrected. Upon receipt of your Order, you will receive a notification by email sent by us.

Raqa Rose will begin processing your Order and we will send a message on the final page that your Order has been received and sent successfully to the provided delivery address. You are responsible for paying for the Product(s) ordered using your account and for related delivery charges, even if you have ordered the Products for someone else. If any payment made by you is not authorized or restricted for any reason, you will be automatically re-directed to the previous page on the Platforms, and the Order will not be confirmed.

ALLERGY WARNING

Our Products including but not limited to any and all Foods, beverages, Flowers, and Cosmetics, and any other product available on the Platforms may contain pollen or other allergens other than those identified in the product description on the specific product pages. We urge customers with known allergies to exercise caution when ordering our products. Individuals with serious allergies should refrain from ordering products which may be hazardous to their health. You hereby acknowledge and agree that you are aware that our Products may cause an allergic reaction and that under no circumstance shall we be considered liable for any allergic reaction which you or any third-party might incur following the placing of an Order of one or more of our Products.

PRODUCT DELIVERY

During any Product delivery made by Raqa Rose, if you or the recipient have not provided any alternative address for delivery, then the Product ordered by you shall not be delivered anywhere else. Within the framework of such a case, you must accept all legal responsibilities arising from ordering Products to an invalid address.

LOSS AND DAMAGE TO PROPERTY

1. Raqa Rose does not provide cargo/delivery liability or all-risk insurance for any Item or product (collectively the “Item”) being sent or received by the Customer.
2. The declared value of any Item does not deem Raqa Rose liable in connection with the shipment/delivery of that Item, including but not limited to, any loss, damage, delay, misdelivery, recipient’s rejection of the delivery, and/or the Customer's failure to provide information.
3. Exposure to and risk of any loss of any Item more than the declared value for the Item shall be borne by the Customer.
4. Raqa Rose may accept or reject at its complete, unfettered discretion the collection/drop-off of any Item if it is believed to be dangerous, hazardous, or illegal.
5. The Customer hereby releases, indemnifies, defends, and holds harmless Raqa Rose, all its employees, officers, and affiliates from and against any and all liabilities to the fullest extent permitted by Law save to the extent that it is attributable to or arising out of the gross negligence or willful misconduct of Raqa Rose, its employees, or affiliates. In such circumstances, there shall be a cap on the liability of Raqa Rose equal to 5x the level of charges paid by the Customer for the service provided by Raqa Rose in respect of the Item.

USERNAME AND PASSWORD

Any user logging in through an email has a "password" which is determined by the user themselves. The "user name" is personal to the user and is unique in the sense that the same "user name" cannot be given twice to the same user or to two different users.

The "password" should only be known by the user. The user can change his/her password at any time. Each user is in charge of selecting and maintaining the security of their password.

Raqa Rose is not liable for any problems that may arise from the use of a password.

Raqa Rose will inform the user about the promotions, which take place in the user’s area and from which the user may benefit, by emails.

Raqa Rose does not share the user’s information with third-party companies.

For the user to connect to the services, the user must enter their username and password. This process is called "login" to Raqa Rose Platforms and creates an account upon checkout.

By using this Platform, you guarantee that any personal information provided by you is true, accurate, up-to-date, and complete in all aspects and that you will notify us immediately of any changes to your personal information by updating your information as may be required on the Platform or by contacting us. You also agree not to impersonate any other person or entity or to use a false name or a name that you are not authorized to use.

Users’ passwords should be kept confidential at all times and must not be shared or disclosed to anyone. You agree to keep all usernames, passwords, IP addresses, and computer names strictly confidential, and you are solely responsible for any liability or damages resulting from your failure to maintain confidentiality of such information. You are also solely responsible and liable for all activities originating on your account or IP address. If you believe unauthorized activity has taken place on your account, you must immediately change your password and notify Raqa Rose of any such unauthorized activity.

You may not use the Platforms for any unlawful or unauthorized purpose, such as:

• Distributing any unlawful, abusive, threatening, harmful, obscene, or otherwise objectionable material that may constitute a criminal offense, result in civil liability, or otherwise breach any laws, regulations, or codes of conduct.
• Interfering with any other person’s use or enjoyment of the Platforms.
• Damaging, disabling, or impairing the operation of the Platforms or attempting to gain unauthorized access to the Platforms or to networks connected to it, through hacking, spoofing, or other such similar means.

USER INFORMATION AND CONDUCT

Other than personally identifiable information, which is covered under the Raqa Rose Privacy Policy, any material you transmit or post to the Platforms will be considered non-confidential and non-proprietary. Raqa Rose will have no obligations with respect to such material. Raqa Rose and anyone we designate will be free to copy, disclose, distribute, incorporate, and otherwise use that material and all data, images, sounds, text, and other things embodied in it for any and all commercial or non-commercial purposes.

You are prohibited from posting, uploading, or transmitting to or from the Platforms any material that:

• Breaches any applicable local, national, or international law.
• Is unlawful or fraudulent.
• Amounts to unauthorized advertising. or
• Contains viruses or any other harmful programs.

You may not misuse the Platforms (including by hacking).

Any comment or feedback that you submit through the Platforms must not:

• Contain any defamatory, obscene, or offensive material.
• Promote violence or discrimination or anything that is considered illegal or unethical.
• Infringe the intellectual property rights of another person.
• Breach any legal duty owed to a third party (such as a duty of confidence).
• Promote illegal activity or invade another’s privacy.
• Give the impression that they originate from us. or
• Be used to impersonate another person or to misrepresent your affiliation with another person.
  The above list is non-exhaustive. You will pay Raqa Rose for all costs and damages which it incurs as a result of you breaching this clause.
  Raqa Rose will fully cooperate with any law enforcement authority or court order requesting or directing us to disclose the identity or location of anyone posting any material in breach of the above list.

PROHIBITED ACTIVITIES

You may not access or use the Platforms for any other purpose other than that for which Raqa Rose makes it available. The Platforms are for the personal use of users only and may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by Raqa Rose. In case of any prohibited activities committed by the user, Raqa Rose has the right to suspend, block, or terminate the user's account and prevent their access to log in to the service. Prohibited activities include but are not limited to the following:

• Criminal or tortuous activity, including child pornography, fraud, trafficking in obscene material, drug dealing, gambling, harassment, stalking, spamming, copyright infringement, patent infringement, or theft of trade secrets;
• Advertising to, or solicitation of, any user to buy or sell any products or services, unless authorized by Raqa Rose;
• Systematic retrieval of data or other content from the Platforms to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from Raqa Rose;
• Unauthorized use of the Raqa Rose services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email;
• Engaging in unauthorized framing of or linking to the Platforms;
• Transmitting chain letters or junk email to other users;
• Using any information obtained from the Platforms in order to contact, advertise to, solicit, or sell to any user without their prior explicit consent;
• Engaging in any automated use of the system, such as using scripts to add friends or send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools;
• Interfering with, disrupting, or creating an undue burden on the Platforms or the networks or services connected to the Platforms;
• Attempting to impersonate another user or person;
• Using the username of another user;
• Selling or otherwise transferring your profile;
• Using any information obtained from the Platforms in order to harass, abuse, or harm another person;
• Using the Raqa Rose service as part of any effort to compete with Raqa Rose or to provide services as a service office;
• Deciphering, decompiling, disassembling, or reverse engineering any of the software comprising or in any way making up a part of the Platforms;
• Attempting to bypass any measures of the Platforms designed to prevent or restrict access to the Platforms, or any portion of the Platforms;
• Harassing, annoying, intimidating, or threatening Raqa Rose, its employees, agents, and/or stakeholders.
  Displaying an advertisement, or accepting payment or anything of value from a third person in exchange for your performing any commercial activity on or through the Platforms on behalf of that person, such as posting blogs or bulletins with a commercial purpose; deleting the copyright or other proprietary rights notice from any contribution or Raqa Rose content; and using the Platforms in a manner inconsistent with any and all applicable laws and regulations or any other suspected malicious activities on the Raqa Rose Platforms.

CLOSURE OF ACCOUNT

The Company may terminate your access, or suspend your access to all or part of the Service, without notice, for any reason or no reason, including conduct that the Company, in its sole discretion, believes is a violation or breach of these Terms, is in violation of any applicable law, or is harmful to the interests of another user, customer, recipient, subscriber, third-party Associate, content or service provider, the Company or its Affiliates.

We will not be liable if, for any reason, all or part of the Service is ever unavailable. We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof), with or without notice. We undertake no obligation to update, amend, or clarify information on the Service, except as required by law.

RESTRICTIONS FOR NON-PERSONAL AND NON-COMMERCIAL USE

You agree that the consequences of commercial use or re-publication of content or information of Raqa Rose may lead to serious and unlimited monetary compensation that may not be a sufficient or appropriate remedy and that Raqa Rose will be entitled to temporary and permanent injunctive relief to prohibit such use.

GOVERNING LAW AND COMPETENT JURISDICTION

These Terms shall be governed by and construed in accordance with the laws and regulations of the operating country chosen for delivery of the Order. You agree that any and all claims, disputes, controversies, actions or proceedings relating to, or arising out of, any Order placed, these Terms (including non-contractual disputes) and their interpretation, the creation, production, manufacture, distribution, promotion, marketing, advertising (including oral and written statements), use of, exploitation, or sale of any and all products and services of the Company and its Affiliates, through all merchandising channels, including, but not limited to, the internet, this Platform, telephone, catalog, radio, television, mobile device, social media platforms, and participating retail stores or the Content (collectively referred to as "Claims"), shall be subject to the exclusive jurisdiction of the courts of the operating country on our Platform chosen for delivery of the Order. By way of illustration, if you placed an Order to be delivered within Kuwait using the Platforms then the laws of Kuwait shall apply and the place for determining the dispute shall be Kuwait. If you placed an Order to be delivered within UAE using the Platforms then the laws of UAE shall apply and the place for determining the dispute shall be UAE.

The Company makes no representation that this Service or the Content is appropriate or available for use in other locations, and access to them from territories where Content is illegal is prohibited. Those persons and entities that choose to access this Service from other locations do so on their own initiative and are responsible for compliance with applicable local laws.

CIRCUMSTANCES OUTSIDE OUR CONTROL

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms that is caused by Circumstances Outside Our Control or any third-party.

Circumstances Outside Our Control means any act or event beyond our reasonable control including (without limitation) strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic, pandemic, or other natural disaster, or closure or failure of public infrastructure or public or private telecommunications networks or any lockdowns imposed by Governmental bodies.

If Circumstances Outside Our Control takes place that affects the performance of our obligations under these Terms:

We will contact you as soon as reasonably possible to notify you and Our obligations under these Terms will be suspended and the time for performance of our obligations will be extended for the duration of the Circumstances Outside Our Control or You may cancel your Order for Products from Raqa Rose through the Platforms or we may cancel it on your behalf without your prior approval.

SEVERABILITY

If one or more provision(s) of these Terms is deemed unlawful, inapplicable void, or for any reason unenforceable, then that provision shall be severable from these Terms and these Terms shall nevertheless remain in full force and effect to the maximum extent permitted by law.

INTELLECTUAL PROPERTY RIGHTS

All the content on the Platforms ("Raqa Rose Content") and the trademarks, service marks, and logos contained therein ("Marks") are owned by or licensed to Raqa Rose and are subject to copyright and other intellectual property rights under international conventions. Raqa Rose content includes, without limitation, all source code, databases, functionality, software, website designs, audio, video, text, photographs, images, and graphics. All Raqa Rose graphics, logos, designs, page headers, button icons, scripts, and service names are registered trademarks of Raqa Rose. Raqa Rose trademarks may not be used, including as part of trademarks and/or as part of domain names, in connection with any product or service in any manner that is likely to cause confusion and may not be copied, replicated, imitated, or used, in whole or in part, without the prior written permission of Raqa Rose. Raqa Rose Content on the Platforms is provided to you "AS IS" for your information and personal use only and may not be used, copied, reproduced, partially or totally, distributed, transmitted, broadcasted, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of Raqa Rose. Systematic retrieval of data or other content from the Platforms to create or compile, directly or indirectly, a collection, compilation, database or directory without written permission from Raqa Rose is prohibited.

Provided that you are eligible to use the Platforms, you are granted a limited permission to access and use the Platforms and the Raqa Rose Content and to download or print a copy of any portion of the Raqa Rose Content to which you have properly gained access solely for your personal, non-commercial use. Raqa Rose reserves all rights not expressly granted to you in and to the Platforms and the Raqa Rose Content and Marks. If you download or print a copy of the Raqa Rose Content for personal use, you must retain all copyright and other proprietary notices contained therein. You agree not to circumvent, disable or otherwise interfere with the security-related features of the Platforms or features that prevent or restrict use or copying of any Raqa Rose Content or enforce limitations on the use of the Platforms or the Raqa Rose Content therein.

The Raqa Rose trademark is a registered trademark of Raqa Rose. You are not permitted to use it without our approval unless it is part of material you are using as permitted under these Terms and with the consent of Raqa Rose.

CONTRIBUTION LICENSE

By posting contributions to any part of the Platforms, you automatically grant, and you represent and warrant that you have the right to grant, to Raqa Rose an irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide license to use, copy, publicly perform, publicly display, reformat, translate, excerpt (in whole or in part) and distribute such contributions for any purpose, commercial, advertising, or otherwise, on or in connection with the Platforms or the promotion thereof, to prepare derivative works of, or incorporate into other works, such contributions, and to grant and authorize sublicenses of the foregoing.

Raqa Rose has the right, in our sole and absolute discretion, to (i) edit, redact or otherwise change any contributions, (ii) re-categorize any contributions to place them in more appropriate locations, or (iii) pre-screen or delete any contributions that are determined to be inappropriate or otherwise in violation of this Agreement.

GENERAL LIMITATION OF LIABILITY

LIMITATION OF OUR LIABILITY TO YOU IN RESPECT OF PRODUCTS

For the avoidance of doubt subject to any consumer laws applicable in the jurisdiction in which the Order was placed which must prevail, the total liability to you in respect of the Products supplied to you by Raqa Rose is limited to the total value of the Products supplied. Any loss or damage must be reported to us within seven days through digital photographs or in person. Further, Raqa Rose shall have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

LIMITATION OF LIABILITY TO YOU FOR USE OF THE PLATFORMS

With regard to the use of the Platforms, to the maximum extent permitted by the applicable laws, Raqa Rose, its directors, officers, agents, employees, stakeholders, or contractors exclude all responsibility and liability in relation to the Platforms and disclaims all warranties (express or implied) and representations (including without limitation implied warranties of merchantability and suitability for a particular purpose) regarding the use or the results of the use of the Platforms or any linked websites in terms of their correctness, accuracy, timeliness, reliability, or otherwise.

Neither Raqa Rose nor its directors, officers, agents, employees, stakeholders, or contractors will be responsible for errors or misstatements or be liable, whether in contract, tort (including negligence) or otherwise, for any loss or damage howsoever caused (including direct, indirect, consequential, special losses, or loss of profits). Further, neither Raqa Rose nor its directors, officers, agents, employees, stakeholders, or contractors warrant that the functions contained in the Platforms will be uninterrupted or error-free, that defects will be corrected, or that the Platforms or the server that makes it available, are free of viruses or other harmful components.

You agree to release Raqa Rose, its directors, officers, agents, employees, stakeholders, or contractors from all claims arising from any statement or representation made on the Platforms. Your sole and exclusive remedy for any claim against Raqa Rose or any dispute with Raqa Rose, our affiliates, and their respective officers, directors, employees, stakeholders, or agents of any of them, is to discontinue your use of the Platforms.

We are not liable for business losses. The Platforms are for domestic and private use. Some aspects of the Platform may be dependent upon third-party service providers, such as a wireless carrier or social media platform. We do not control such third-party service providers and are not responsible or liable for their acts or omissions. In addition, such third-party service providers may have their own terms, policies, and guidelines. You should become familiar with all such terms, policies, or guidelines prior to using the Service through such third-party service provider. If you use the Platforms for any commercial, business, or resale purpose, we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

INDEMNIFICATION

You agree to indemnify, defend and hold harmless Raqa Rose, its parent company, subsidiaries, affiliates, officers, directors, employees, agents, information providers, and suppliers from and against all losses, expenses, damages and costs, including reasonable lawyers’ fees, resulting from any violation of these Terms by you, breach of your representations contained in these Terms or any activity related to your account (including infringement of any Intellectual Property Rights or negligent or wrongful conduct) by you or any person accessing the Platforms using your account. This indemnification obligation will continue after you stop using the Service.

DISCLAIMER

The information, content, products, services, and materials available through the Platforms (whether provided by Raqa Rose, you, other users, or other affiliates/third parties), including without limitation, submissions, text, photos, graphics, audio files, video, and links, are provided "as is" and "as available" without warranties of any kind, either express or implied. To the maximum extent permitted by law, Raqa Rose disclaims all representations and warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, title, noninfringement, freedom from computer virus, and implied warranties arising from course of dealing or course of performance.

DATA PROTECTION

We process your personal data in accordance with our Privacy Policy which can be found here.